Horrible! Italian / broken English speaking driver called at my pickup time approximately 9am stating she had car trouble & would be late. Also asked the location where I needed to be picked up! After multiple phone calls, she finally arrived 2 hours later at the wrong terminal & insisted that I had to walk to where she was parked!! Unbelievable, horrible service! No one from ur company reached out to me post encounter other than this standard email requesting feedback. I waited until my vacation had ended before relaying this horrible start to my trip
Sonia
Services selected by the driver
- Acqua a bordo
- Caricabatterie
- Monitoraggio in tempo reale del volo
- Musica a scelta del cliente
- Ombrello a disposizione
Feedback received
Sonia was amazing and made our transport so easy. I will use your service again!
Sonia is wonderful! Friendly and efficient. Very helpful and looked out for our comfort.
No additional comment added.
Absolutely perfect! Ride was comfortable and Sonia was kind and professional.
Vehicles
Opel Vivaro
Standard Van
• 2019 • Nero
No images for this vehicle.
Mercedes Benz Vito
Standard Van
• 2025 • Nero
No images for this vehicle.
Sonia
4.2/5
5 feedback
Information
Vehicle
Opel Vivaro
Type
Standard Van
Year / color
2019 • Nero
Completed rides
10
Registered since
17/12/2025
On-board services
- Acqua a bordo
- Caricabatterie
- Monitoraggio in tempo reale del volo
- Musica a scelta del cliente
- Ombrello a disposizione
Feedback received
26/10/2026
1.0/5
Horrible! Italian / broken English speaking driver called at my pickup time approximately 9am stating she had car trouble & would be late. Also asked the location where I needed to be picked up! After multiple phone calls, she finally arrived 2 hours later at the wrong terminal & insisted that I had to walk to where she was parked!! Unbelievable, horrible service! No one from ur company reached out to me post encounter other than this standard email requesting feedback. I waited until my vacation had ended before relaying this horrible start to my trip
24/10/2026
5.0/5
Sonia was amazing and made our transport so easy. I will use your service again!
28/09/2026
5.0/5
Sonia is wonderful! Friendly and efficient. Very helpful and looked out for our comfort.
24/09/2026
5.0/5
No comments.
23/09/2026
5.0/5
Absolutely perfect! Ride was comfortable and Sonia was kind and professional.
Paga in sicurezza
